If any SystemWeaver installation file or executable is falsely detected as malware by your anti-virus program, please contact support@systemite.com and provide the following helpful information: 

  1. Version of SystemWeaver software
  2. Date the error occurred
  3. Name and version of the anti-virus software
  4. Error message
  5. Screenshot


We will ensure that the false positive is reported to the anti-virus software provider.  If you chose to report it directly, just let us know! Below are links to information regarding false positive submissions for some software providers and troubleshooting. 


Anti-virus Software ProviderLink to False Positive Submission Form or Page
Bitdefenderhttps://www.bitdefender.com/support/what-to-do-when-bitdefender-detected-a-clean-file-as-infected-(false-positive)-851.html
Kasperskyhttps://support.kaspersky.com/viruses/general/1870
Nortonhttps://support.norton.com/sp/en/us/home/current/solutions/kb20100222230832EN_EndUserProfile_en_us
Esethttps://support.eset.com/kb141/?locale=en_US
McAfeehttps://community.mcafee.com/thread/2016?tstart=0
Windows DefenderWindows Defender false positives, Add an exclusion to Windows Security
F-Securehttps://www.f-secure.com/v-descs/false_positive.shtml


To avoid potential problems caused by anti-virus programs falsely detected SystemWeaver executables as malware, we recommend excluding the Client installation delivered by SystemWeaver from anti-virus scans.