If any SystemWeaver installation file or executable is falsely detected as malware by your anti-virus program, please contact firstname.lastname@example.org and provide the following helpful information:
- Version of SystemWeaver software
- Date the error occurred
- Name and version of the anti-virus software
- Error message
We will ensure that the false positive is reported to the anti-virus software provider. If you chose to report it directly, just let us know! Below are links to information regarding false positive submissions for some software providers and troubleshooting.
|Anti-virus Software Provider||Link to False Positive Submission Form or Page|
|Windows Defender||Windows Defender false positives, Add an exclusion to Windows Security|
To avoid potential problems caused by anti-virus programs falsely detected SystemWeaver executables as malware, we recommend excluding the Client installation delivered by SystemWeaver from anti-virus scans.