This article provides some suggested troubleshooting steps. 


I am getting a server error response when trying to reach the Web app address.


Error message

404 - File or directory not found. 

 


Resolution

Check the following: 

  1. Launch the IIS Manager.
  2. Navigate to the app site.
  3. Double-click on Request Filtering in the main pane.
  4. Click on Edit Request Filtering Settings. The settings should look as follows:

 

A restart of the IIS service is recommended after the changes have been applied.