Users are getting an error when updating or adding an attachment. 


Error message

[FireDAC][Phys][SQLite] ERROR: disk I/O error


Resolution

This is indicative of a connection issue. The file repository must reside on local disk on the same server machine that is running the SystemWeaver server executable. See SystemWeaver Server - Software and Hardware Requirements


Users are getting an error when trying to open older PDFs. Newly added PDFs open fine.


Error message

Block not found file: 2175, block_id: 1


Resolution

The file is not found in the file repository index_db. This can occur if a new file repository is created for a new installation based off an import from another installation. The older files are associated with the original/source installation's index_db, and are not in the new index_db. One solution is to ensure that the orginal file repository (both the file structure AND the index_db) is used in the new installation.