The notification server will not start.
Error
Socket error 10053 or 10013 from the swNotificationServer or the swTestNotificationServer,
Resolution
Try to temporarily disable any anti-virus, or firewall or other security enhancing software since they can stop any outgoing email. Then, configure the anti-virus software not to block SMTP requests (normally 587 although traditionally port 25 was used for this purpose) from processes named "swNotificationServer" and "swTestNotificationServer". Refer to your security software for proper procedures.
Notification emails fail to send.
Error
SMTP; Client was not authenticated to send anonymous mail during MAIL FROM [HE1PR0102CA0008.eurprd01.prod.exchangelabs.com]
ERROR ns - FAILED sending message to abc@systemite.se about changes in issue [Test]: test2
Resolution
Make sure that the swNotificationServer.ini includes the following entry depending on the version being used:
UseTLS=TLS_1 or UseTSL=TLS_1_2
Notification emails fail to send.
Error
ERROR ns - SSL is not available on this server.
Resolution
Change the UseTLS setting for the swNotificationServer to "None".
Notification emails fail to send.
Error
ERROR ns - SSL negotiation failed.
Resolution
The TLS setting is set to the wrong version. If UseTLS is set to "1", change it to "1_2". If it is set to "1_2", change it to "1".