When a split server is initialized for the first time, we typically recommend that you turn on DLQ logging. Here are the steps to do this:

  1. Stop the master server and slave server(s), if applicable. (see Stopping and Starting a SystemWeaver Server)
  2. In the server directory, open the swServer.ini.
  3. Add a line for DLQ logging (DLQ=True):

  4. Save your changes.
  5. Restart the server(s).

The dlq file will generate in the location of the TcpSubServer each time the server is restarted and will be named something like this example:

If we request this file for troubleshooting purposes, make a copy of the dlq file covering the time frame of the reported issue and upload it to SystemiteNAS.

Tip: If space becomes an issue, you can delete older versions of the .dlq keeping only the most recent one. 

To turn off DLQ logging, change the setting to DLQ=False.