When a split server is initialized for the first time, we typically recommend that you turn on DLQ logging. Here are the steps to do this:
- Stop the master server and slave server(s), if applicable. (see Stopping and Starting a SystemWeaver Server)
- In the server directory, open the swServer.ini.
- Add a line for DLQ logging (DLQ=True):
- Save your changes.
- Restart the server(s).
The dlq file will generate in the location of the TcpSubServer each time the server is restarted and will be named something like this example:
If we request this file for troubleshooting purposes, make a copy of the dlq file covering the time frame of the reported issue and upload it to SystemiteNAS.
Tip: If space becomes an issue, you can delete older versions of the .dlq keeping only the most recent one.
To turn off DLQ logging, change the setting to DLQ=False.